To make your shopping experience as trouble-free as possible we offer a 30 day return policy. We have no restocking fee!
The process is simple and works like this:
If you decide to keep your purchase then the shipping is free.
If for some reason you wish to return any merchandise within the specified time then you will be responsible for the original shipping costs incurred to ship the product to you. This charge will be deducted even if free shipping was marked on your order.
We only pay for your shipping only if you keep your order.
We do not pick up any products in the event of a return. You will be responsible to ship all merchandise in the original boxes to the correct warehouse within the time frame allowed.
Any items that have been used are Non Returnable.
If you're within 30 days of purchace, then you may exchange the mattress for another mattress of equal or greater value (you would pay the difference).
This is allowed only once.
You will have to pay for the shipping costs of the second mattress.
All terms and conditions still apply - Nothing changes other than the length of your return policy.
If you return the item within the 30 days, your refund will be less the original shipping and handling that was incurred to ship you the bed. This will be deducted even if free shipping was marked on your order. We only pay for your shipping if you keep the bed.
How do I notify you that I want to return my purchase?
No problem. Just give us a call at U.S.A 1-800-654-3365 and one of our experienced sales reps will be glad to help you.